Cliently helps businesses to unify their customer journeys across multiple channels, all in one place. Fluxon built a custom integration solution to create a consistent user experience between Cliently’s sales tools and their customers’ CRM software. By addressing key customer needs quickly, Cliently accelerated their growth ahead of competitors.
Services
Deliverables
Managing and optimizing the customer sales journey can be a challenging task. Companies that manage multiple channels and CRM softwares often struggle to get a complete view of their customer journeys. Cliently needed a way to help these businesses connect the dots from their leads directly into their sales tools, in one easy and consistent experience.
To solve this challenge, Fluxon developed custom integration solutions to link Cliently with their customers’ primary CRM tools. In just eight weeks, we developed three unique Chrome extensions that embedded a smooth Cliently experience directly into HubSpot, Pipedrive and Salesforce. This enables customers to easily manage campaigns and outreach directly from inside these tools. After launching the Chrome extensions synchronously to maximize engagement and exposure, Fluxon went on to launch a stand-alone app experience within six weeks.
Technologies
As a direct result of these innovative solutions, Cliently enjoyed increased customer retention and revenue growth. Fluxon proudly continues to be the primary developer for Cliently’s portfolio of applications.
“Fluxon delivered beautiful and scalable custom integrations that have been vital to our growth. They also understand the unique challenges startups face and were with us every step of the way.”
Spencer Farber
CEO Cliently